When and where is the [event year and name] being held?
Date: Full Dates
Venue: Name and Address
Program: URL to page
In date order, dot point pre and post conference workshops, the full conference and any significant sessions
Can I still register?
Yes/No: URL to registration page
Is parking available at the venue?
Yes/No
Information about options
Is there a dress code for the Congress?
- Workshop and Conference Sessions: Smart casual
- Gala Dinner: Cocktail/After Five/Themed, “xxxx”
Will sessions be recorded, and for how long can I watch them?
No, sessions are not being recorded.
Yes, sessions which have author permission to do so, will be recorded.
Access to presentations will be available for 12 months post-event (Please allow 5 weekdays for recordings to be made available)
How do I access the online Congress?
Online Conference Access will be emailed to all registered delegates the week of the event.
Online Conference Guide: URL to page
Is technical support available during the Congress?
Onsite and online technical support will be available.
Onsite Technical Support:
- The Speakers’ Preparation Room with audio-visual technician support will be in the xxxx room
- The staff at the Registration Desk can assist with App and Online Conference Access
- Presenter Guidelines: URL to page
Online Technical Support:
- Live support will be accessible during the conference hours for online delegates. Please note that the support provided is general in nature.
- For attendees using work devices, ensure IT approval for streaming platform access to bypass workplace firewalls, as live support is unable to assist with firewall or security settings.
What is the refund or cancellation policy?
If you are no longer able to attend, please contact the team at Conference Design, mail@conferencedesign.com.au.
Can I switch between onsite and online attendance?
Yes, however from online to onsite may be subject to availability.
All change requests must be made via email to Conference Design, mail@conferencedesign.com.au.
Is there an event app or community platform?
Yes. All delegates will be emailed their personal login information.
Download The Event App by EventsAIR from your mobile device:
- Install for iPhone (Apple App Store)
- Install for Android (Google Play Store)
Is accommodation still available?
Please view information about accommodation here: URL from page
Who do I contact with questions about the Congress before the event?
Leading up to the Conference, get in touch with the team at Conference Design by email or phone:
- Email: mail@conferencedesign.com.au
- Phone: +61 3 6231 2999
Who do I contact for help once I am onsite?
Visit the registration desk and speak to the friendly team from Conference Design.